Terms of Service

Thank you for choosing OnTap. We are excited to help you network smarter, not harder.

These Terms of Service ("Terms") are a legal agreement between you ("you", "your", "customer", or "user") and OnTap ("we", "us", "our", "company"). They govern your use of our website, digital business cards, and related services (collectively, our "Service").

Please read these Terms carefully. By using our Service, you agree to follow them. If you do not agree, please do not use our Service.

1. What This Agreement Covers

These Terms apply to:

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Our website at https://ontap.ph

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Your OnTap digital business card (including any physical NFC cards or QR codes linked to your account)

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Any mobile applications, dashboards, or tools we provide

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Any updates, tutorials, or customer support related to your card

They do not cover third-party services (like YouTube, Google Analytics, or social media platforms) that you may interact with through your card or our website. Those services have their own terms.

2. Who Can Use OnTap

You may use our Service if:

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You are at least 16 years old (or the age of digital consent in your country).

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You are a real person, business, or authorized representative of an organization.

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If you are signing up on behalf of a company or organization, you confirm that you have the authority to bind that organization to these Terms.

They do not cover third-party services (like YouTube, Google Analytics, or social media platforms) that you may interact with through your card or our website. Those services have their own terms.

3. Your Account

3.1 Creating Your Account

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When you create an account: Your name, email address, phone number, job title, company name, and any other details you choose to put on your digital business card.

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When you contact us: Your name, email address, and the content of your message.

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When you schedule a demo: Your name, email address, phone number, and company name.

2.2 Information Collected Automatically

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How you use our website: Which pages you visit, how long you stay, and what you click on.

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Your device and browser: Such as your device type, browser version, and approximate location (city or region).

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Interaction with your digital card: When someone views or taps your OnTap card, we may record basic usage data (e.g., date, time, and which card was viewed). This helps you understand who is engaging with your card.

2.3 Information from Third Party Sources

If you sign up through one of our partner organizations, we may receive basic information from them (such as your name and work email) to set up your account.

3. How We Use Your Information

Purpose

Explanation

To provide our service

Create and manage your digital business card, allow sharing, and keep your information updated.

To improve our service

Analyze how people use our website and cards to fix issues and add helpful features.

To communicate with you

Send you important updates about your account, respond to your questions, and (with your permission) share news and offers.

To protect our service

Detect and prevent fraud, abuse, or security risks.

To comply with the law

Respond to legal requests and fulfill regulatory obligations.

4. Legal Basis for Processing

If you are in the European Economic Area (EEA), we process your information only when we have a legal reason to do so:

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Your consent: For optional cookies, marketing emails, and analytics.

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Contractual necessity: To provide the digital business card service you signed up for.

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Legitimate interests: To improve our website, prevent fraud, and grow our business in a way that does not override your rights.

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Legal obligation: When we must retain or share information to comply with the law.

5. Sharing Your Information

We do not sell your personal information. We only share it in these limited situations:

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With your permission: For example, when you share your digital business card with another person or display it at an event.

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With service providers: Companies that help us operate (e.g., hosting, analytics, email delivery). They may only use your information for the tasks we hire them to perform.

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For legal reasons: If required by law, court order, or to protect our rights, property, or safety.

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During a business transfer: If OnTap is sold or merged, your information may be transferred to the new owner, who must follow this same Privacy Policy.

6. Your Rights and Choices

Depending on where you live, you may have the following rights:

Right

What It Means

Access

Ask for a copy of the personal information we hold about you.

Correction

Ask us to fix incorrect or incomplete information.

Deletion

Ask us to delete your personal information (subject to certain legal exceptions).

Restriction

Ask us to temporarily stop processing your information.

Portability

Receive a copy of your information in a structured, machine-readable format.

Objection

Object to certain uses, such as marketing or analytics based on legitimate interests.

Withdraw consent

If you previously agreed to something (like marketing emails), you can change your mind at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days at no charge.

7. How Long We Keep Your Information

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Account information: We keep your data as long as your account is active. If you close your account, we will delete or anonymize your information within 90 days, unless we need to keep it longer for legal or security reasons.

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Usage data: Analytics data is kept in aggregated form for up to 26 months.

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Marketing data: If you unsubscribe from emails, we will keep your email address on a suppression list to honor your request.

8. How We Protect Your Information

We use reasonable and appropriate security measures to protect your information from loss, misuse, or unauthorized access. These include:

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Encrypted connections (HTTPS) for all data sent between your browser and our servers.

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Regular security reviews and updates.

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Limited internal access to personal information (only employees who need it for their job role).

While no system is 100% secure, we continuously work to safeguard your data.

9. Children's Privacy

Our service is not intended for anyone under the age of 16. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete it immediately.

10. International Data Transfers

If you are located outside the Philippines, please note that your information will be transferred to and processed in the Philippines or other countries where we or our service providers operate. We take steps to ensure your data receives an adequate level of protection, such as using standard contractual clauses approved by the European Commission.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

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Posting the new policy on this page with a new "Last updated" date.

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Sending you an email or displaying a prominent notice on our website.

We encourage you to review this policy periodically.

12. How to Contact Us

For privacy questions, complaints, or to exercise your rights:Email: [email protected]
Mailing address: Unit 109, 17 Vatican Building, BF Resort Village, Las Piñas City, Philippines

If you are in the European Union, you also have the right to lodge a complaint with your local data protection authority.

Thank You for Choosing OnTap!

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