Privacy Policy

ontap.ph website is owned by ON TAP CREATIVES, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by ontap.ph, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using ontap.ph website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Information We Collect

We may collect the following: Personal Information: Such as full name, email, business designation, company details, and contact number. Business Card Customizations: Personal notes, design choices, graphics, uploaded photos, social media links, and more. Technical logs:IP addresses, device type, browser information, usage statistics.

Collection Method

Your data reaches us through: Account registration and setup. Digital business card creation and customization. Automated system logs during website navigation. Contacting our support or feedback channels.

Purpose of Data Collection

We gather data to: Facilitate the creation and sharing of your digital business card. Enhance our platform based on user behavior and feedback. Ensure security, troubleshoot issues, and detect unauthorized access or potential breaches.

Data Sharing & Third Parties

Except for the following scenarios, we will not share your personal information: With service providers integral to our platform's operation, under strict confidentiality terms. For legal reasons, if we believe disclosure is necessary.

Data Retention

Your data remains with us for the duration of your active account. Upon account deactivation, we retain data for [specific time, e.g., "6 months"] for backup and legal purposes, after which it's permanently deleted.

Opting Out & Your Rights

You can: Decline marketing communications or revoke consent at any time. Access, modify, or delete your data upon request. Express concerns or lodge complaints regarding your data's handling

Cookies & Tracking

We deploy cookies for user experience enhancement and site analytics. You can choose to decline cookies via your browser settings, but this might affect site functionality.

Security Measures

We employ advanced security protocols to protect your data, including encryption, firewalls, and regular audits.

Updates & Changes

Policy updates, due to legal or operational changes, will be posted here. Regularly reviewing this policy ensures you're informed about your data's handling.

Time of Delivery

1. Delivery Method: All orders will be shipped via j&t or lalamove, with tracking information provided upon shipment.

2. Shipping Costs: Shipping costs will be calculated at checkout based on the destination of the order. Client will shoulder the shipping cost

3. Delivery Schedule: Orders will typically be processed and shipped within 3-5 business days of receiving payment. Delivery times may vary depending on the destination, but estimated delivery times will be provided at checkout.

4. Responsibilities: The seller is responsible for ensuring that the items are packaged securely and shipped in a timely manner. The buyer is responsible for providing accurate shipping information and being available to receive the package upon delivery.

5. Damaged or Lost Items: In the event that items are damaged or lost during transit, the seller will work with the shipping carrier to resolve the issue and provide a replacement or refund to the buyer.

6. International Shipping: International orders may be subject to additional customs fees, taxes, or duties imposed by the destination country. The buyer is responsible for paying any additional fees.

7. Returns and Exchanges: Information regarding returns and exchanges, including any restocking fees or return shipping costs, will be outlined in the company's return policy.

Contacting Us

For inquiries, concerns, or data-related requests:

Email: ontapcreatives@gmail.com

Address: 17 Vatican Bldg. Unit 109 BF Resort Village Las Piñas City

Phone: +63 9717 7008364

             +63 976 418 3188

             +63 976 418 3189